How do I unsubscribe from emails?

  • Updated

We understand that your inbox can get crowded. If you decide that you no longer wish to receive emails from us, you have two straightforward options to unsubscribe:
Note: You will continue to receive payment notifications, as these are integral to your business functions.

Option 1: Unsubscribe via email

You can easily opt out of our emails directly through any email you receive from us. Just follow these simple steps:

  1. Open the email: Find an email from us in your inbox.
  2. Scroll to the footer: At the bottom of the email, locate the "Unsubscribe" link. This link is typically next to our contact information.
  3. Click on 'Unsubscribe': Once you click this link, you will be redirected to a confirmation page where you can confirm your decision to unsubscribe.
  4. Confirm your unsubscription: Follow any additional prompts (if necessary) to complete the process. Usually, you will see a message confirming that you have been unsubscribed.

Option 2: Request to unsubscribe manually

If you prefer not to go through the unsubscribe link, you can always contact us directly to request an unsubscription. Here’s how you can do that:

  1. Contact us: Contact our support team via email at support@baselane.com or submit a ticket through our in-app chat feature
  2. Provide your details: Let us know your email address to unsubscribe. This helps us ensure we are removing the correct contact from our mailing lists.
  3. Send your request: Once your request is received, our team will manually remove you from our mailing lists, and you will receive a confirmation once this has been completed.

Need help?

If you have any issues or need further assistance with unsubscribing, please don’t hesitate to contact our support team at support@baselane.com. We are here to help!

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