How can I update my password on my Baselane account?

In this article, we will cover

• How to change your password

• What to do if you forgot your password

• Changing your sign-in method

How to change your password

You can only change your password in your account if it was manually created during signup.

To update your password:

1. Log in to your Baselane account.

2. Click the profile icon in the upper right-hand corner.

3. Select Profile Settings.

4. Select Password.

   • Enter Your Current Password.

   • Enter Your New Password.

   • Confirm New Password.

   • Save Password.

What to do if you forgot your password

If you forgot your password, please use the “Forgot Your Password” option on the login page. We will send you a password reset link.

Landlord login:
https://app.baselane.com/login

Tenant login:
https://tenant.baselane.com/login

Changing your sign-in method

If you originally signed up using Google SSO or Apple SSO and would like to switch to a manual password login, you can do so during the sign-in flow.

To switch:

1. Go to the login page.

2. Enter your email address.

3. Enter your new password.

4. Once a manual password is created, your login method will update.

Please note: You can only have one sign-in method associated with your account at a time. You cannot use both SSO and a manual password simultaneously.

If you experience any issues updating your password or changing your login method, please contact our Support team, and we’ll be happy to assist.