I’m having issues logging into my tenant account. How can I change my password?

If you’re having issues logging into your tenant portal, please follow the troubleshooting steps below:

If you have a Gmail account:

• Go to tenant.baselane.com
• Try to log in using the Google Single Sign-on (SSO)
• If the Google SSO does not work, please try to input your email and password
• If the password is incorrect, choose ‘Forgot Password’

If you do not have a Gmail account:

• Go to tenant.baselane.com
• Input your email and password
• If the password is incorrect, choose ‘Forgot Password’

If you’re still experiencing issues, you can always contact us for assistance. Email us at support@baselane.com, from Mon-Fri 8 AM - 8 PM EST. Call us at +1 (888) 586-1618 from Mon-Fri 9 AM - 4 PM EST.