How can I delete my tenant's account?

  • Updated

Once a tenant is no longer renting from you to delete and remove them from the Tenant tab, follow the steps below:

  • Navigate to the Tenant tab
  • Select the three vertical dots to the right of the tenant you'd like to remove
  • Select the 'Delete' button
  • To confirm the deletion of your tenant, select 'Delete Tenant'

Note, that if your tenant has active Rent Collection terms, a pop-up will appear when trying to delete them reminding you of this. To proceed with deleting the tenant, select 'End & delete', which will end and archive the active Rent Collection terms and delete your tenant.

 

If you run into issues or have any questions, please contact support@baselane.com.

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