How do I add and manage third party recipients?

Baselane allows you to save recipients so you can send payments without re-entering their details each time. You can add a recipient in the Move Money flow in your Baselane banking account, or in Transfers & Payments. 

In this article, we will cover:

How to add a recipient
How to add the payment details
Payment Methods available in Baselane
How to manage recipients
How to send money to a recipient
Frequently Asked Questions

How to Add a Recipient

You can add a recipient within the Move Money flow or from Transfers & Payments.

From Baselane Banking:

• Select Move Money
• Select Send Money
• Click Add recipient

From Transfers & Payments:

• Select Add Recipient from either the Activity or the Recipients tab.

Enter the recipient details:

• Recipient name
• Recipient email
• Recipient type
  • Individual or business

Select the Payment details:

• ACH
• Wire
• Check Payment

How to add the payment details

Option #1 (Recommended)- Request payment details from your recipient:

• Toggle Request payment details from your recipient
  • Baselane will email your recipient a secure link to enter their information
• Add the Recipient name
• Add the recipient's email
• Add a Message (up to 100 characters)
• Check the box to receive a copy of the request
• Check the box to request a W9 tax form

Option #2- Enter payment details manually:

For ACH and Wire

• Account holder’s legal bank account name
• Routing number
• Account number
• Account type (Checking or Savings)

Note: Wire routing numbers are often different from ACH routing numbers. Confirm the correct routing number before submitting

For Check Payment

• Recipient name
• Mailing address

Payment Methods Available in Baselane

You can save one or multiple payment methods for each recipient:

• ACH
• Wire
• Check Payment

These details are saved for future use.

How to Manage Recipients

• Go to Transfers & Payments
• Select the Recipients tab
• Select a recipient

From here, you can:

• Edit recipient details (name, email, business type)
• Modify manually added payment details
• Add additional payment methods
  • Request from the recipient 
  • Manually add
• Delete a recipient

How to Send Money to a Recipient

From the Recipients tab

• Select Send Money next to the recipient
• Select the saved payment method you'd like to send the recipient
• Select Save and continue
• Add the payment details
  • Amount
  • Baselane banking account you are sending funds from
  • If it is a One-time or Recurring payment
  • Send on date (if one-time payment)
• Tag to an expense category and assign to a property
• Confirm payment details and send funds

From Banking Baselane Banking or Transfers & Payments 

• Select Move Money
• Send Funds
• Select the saved recipient from the drop-down
• Select Next
• Select the saved payment method you'd like to send to the recipient
• Add the payment details
  • Amount
  • Baselane banking account you are sending funds from
  • If it is a One-time or Recurring payment
  • Send on date (if one-time payment)
• Tag to an expense category and assign to a property
• Confirm payment details and send funds

Frequently Asked Questions

What happens after I request payment details?
Your recipient will receive an email with a secure link to submit their payment information. Once completed, the details will be saved for future use

What details are required for ACH or Wire transfers?
You will need the account holder’s legal bank account name, routing number, account number, and account type

Why am I receiving an error when sending a wire, even though the payment details are correct?
Wire transfers require a specific routing number that is often different from the ACH routing number. If the ACH routing number is entered instead of the wire routing number, the transfer may fail. Please confirm you are using the correct wire routing number for the recipient’s bank.

Can I save multiple payment methods for a recipient?
Yes, you can add ACH, Wire, and Check Payment details for the same recipient