How do I edit, mark as paid, or delete a rent invoice on Baselane?

Once Rent Collection is set up, you can make changes to an existing invoice, mark an invoice as paid if payment was received outside of Baselane, or delete an invoice that is no longer needed.

In this article, we will cover: 

• How to edit an invoice
• How to mark an invoice as paid
• How to delete an invoice
• How to create a one-time invoice
• Frequently asked questions

How to edit an invoice

You can update the due date, amount, or line items on an existing rent invoice.

1. Go to the Rent Collection (key icon) on the dashboard and click payments.
2. Select the property or unit under Active that contains the invoice you want to edit.
3. Select View All Invoices.
4. Find the invoice you want to update and select the arrow on the right-hand side.
5. Select Edit Invoice.
6. Update the due date, amount, or invoice line items as needed.
7. Select Save to confirm your changes.

Note: For invoices automatically generated through your Rent Collection setup, such as recurring rent or fees, you cannot edit the line item description. You can only update the amount.

Important: Editing an invoice will disable Auto Pay for tenants currently enrolled in Auto Pay.

How to mark an invoice as paid

If your tenant paid outside of Baselane, such as by check, cash, or another payment method, you can manually mark the invoice as paid.

1. Follow the steps above to locate the applicable invoice.
2. Select the arrow on the right-hand side.
3. Select Mark as Paid.
4. The invoice will move to Completed.

Important: Once an invoice is marked as paid, it cannot be unmarked. The Completed status is permanent.

How to delete an invoice

If an invoice is no longer needed, you can delete it from your Rent Collection.

1. Follow the steps above to locate the applicable invoice.
2. Open the invoice details.
3. Select Delete Invoice at the bottom of the page.

How to create a one-time invoice

If you need to collect a fee or other payment outside of recurring rent, you can create a one-time invoice. See our How do I create a one-time invoice? article for additional instructions.

Frequently asked questions

Can I remove a late fee from an invoice?
Yes. Open the invoice and select Edit Invoice to update or remove the late fee, then save your changes.

Can I change the description of a recurring invoice?
No. For invoices automatically generated through your Rent Collection setup, you can update the amount but cannot change the line item description.

What happens to Auto Pay if I edit an invoice?
Editing an invoice will disable Auto Pay for tenants currently enrolled in Auto Pay. Your tenant will be notified over email that autopay is disabled and 

Can I undo marking an invoice as paid?
No. Once an invoice is marked as paid, the Completed status is permanent.