The standard processing time for rent payments is 5 business days. However, Baselane Banking users get access to QuickPay, allowing eligible payments to be processed in as little as 2 business days.
Rent payments sent to external bank accounts will always follow the standard timeline of up to 5 business days.
Payment Processing Timeline
- First Payment: The first rent payment from a tenant will always take 5 business days to process.
- QuickPay Payments: Rent payments received into a Baselane Banking account are eligible for QuickPay and will arrive in 2 business days.
- Standard Processing: Rent payments received into an external bank account are not eligible for QuickPay. Rent payments will be processed within 5 business days.
How can I ensure my tenant's invoice payments are processed on QuickPay?
To enable faster rent payments:
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- Open a Baselane Banking account to unlock QuickPay benefits for faster rent payments.
- Encourage tenants to connect their bank accounts via Plaid using online banking credentials.
- Ask tenants to maintain sufficient funds in their account a few days before rent is due until the payment is fully processed.
See here, for more details on how QuickPay works.
See here, to determine if your tenant has submitted a rent payment and the expected payment timeline of this payment.
If you have any questions about the timing of processing payments, please reach out to support@baselane.com.
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