Product Feedback

We always appreciate your feedback, good or bad, as it helps us improve our product and shape its future direction. There are many ways to provide feedback:

1. Chat: Through our in-app messenger (Mon-Fri, 8 AM - 8 PM EST)

2. Email: support@baselane.com (Mon-Fri, 8 AM - 8 PM EST)
3. Call: +1 (888) 586-1618 (Mon-Fri, 9 AM - 4 PM EST)

4. Complete our feedback survey found on our in-app messenger

Product Feature Request

If you would like to submit a feature request for a new feature that you would like to see in Baselane, please submit it through our new feature request board. 

The feature request board allows you to upvote requests that have been previously submitted by other users, as well as submit your own requests!

We would advise you to use the search feature or scroll through requests that have already been submitted to see if the feature you would like to request is already there. The more a feature request has been upvoted, the more likely it is to be considered and prioritized by our product and leadership team for future product releases.