How can I cancel my draft/pending Baselane Banking account application?

  • Updated

If you have not yet submitted your application for a Baselane Banking account

To cancel your Draft application, please follow the steps below:

  • Go to the Baselane Banking tab
  • Under the ‘Baselane Accounts' heading, select the ‘Discard Draft’ button, to the left of the 'Continue Application' button

If you have already submitted your application and it is in an 'Upload Documents' state

To cancel your Draft application, please follow the steps below:

  • Go to the Baselane Banking tab
  • Under the ‘Baselane Accounts' heading, select the ‘Delete’ button, to the left of the 'Upload Documents' button

If you have mistakenly created a Baselane Banking Account

  • Go to the Baselane Banking tab
  • Under the ‘Baselane Accounts' heading, select the ‘Discard Draft’ and/or 'Delete' button, to the left of the 'Continue Application' and/or 'Upload Documents' button

If you have already submitted your application, to close your Baselane Banking account, please contact Baselane Support at support@baselane.com, from Mon-Fri 8 AM - 8 PM EST. Call us at +1 (888) 586-1618 from Mon-Fri 9 AM - 4 PM EST.

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